What is NUSUK?
NUSUK is the official platform launched by the Saudi authorities to facilitate Hajj and Umrah bookings for international pilgrims. It replaces the old system of booking through local tour operators.
Step-by-Step Hajj Booking Process via NUSUK
1. Create an Account on NUSUK
Start by visiting the official website: www.nusuk.hajj.sa
- Register using a valid email address.
- Create a secure password.
- Confirm your identity by uploading your passport copy and a passport-sized photo.
- You must have a valid British passport with at least 6 months’ validity from the date of travel.
2. Verify Eligibility
Eligibility for Hajj includes:
- Being over 18 years of age.
- Having not performed Hajj in the past five years (priority is usually given to first-timers).
- Being in good health and fully vaccinated (COVID-19 and meningitis vaccinations are required).
Medical documentation may need to be uploaded during the application process.
3. Browse Hajj Packages
Once your account is verified, you can browse a variety of packages offered by licensed service providers. Packages typically vary in:
- Duration of stay (usually 14–21 days)
- Hotel accommodation quality and proximity to Haram
- Tent arrangements in Mina and Arafat
- Meal options
- Internal transport (between Makkah, Madinah, Mina, Arafat, Muzdalifah)
Tip: Take time to compare packages carefully. Read the reviews, check what’s included, and ensure it suits your budget and needs.
4. Book Your Preferred Package
After choosing a package:
- Complete the booking online.
- Pay the full amount or deposit via a secure payment gateway.
- You will receive confirmation via email, including your booking reference and itinerary.
Be sure to book early — availability is limited and packages can sell out fast.
5. Visa Issuance
Hajj visas are now issued electronically through NUSUK once your booking is confirmed and paid. You do not need to visit the Saudi embassy.
Make sure:
- Your passport details are accurate.
- Your vaccination records are uploaded and approved.
- You download and carry a copy of your e-visa when travelling.
6. Pre-Departure Preparation
Before travelling, you will receive:
- Flight details (these are arranged as part of your package)
- Hotel and transport information
- Contact details for your service provider (known as a Mutawwif)
You may also be invited to a virtual orientation session covering Hajj rituals, health and safety, and what to expect on your journey.
Final Thoughts
The introduction of NUSUK has streamlined the Hajj process for UK Muslims, offering more control, transparency, and access to officially approved services. While the digital nature of the platform may take some getting used to, it ultimately empowers pilgrims to make informed decisions.
As you prepare for this sacred journey, ensure your documentation is in order, book early, and seek guidance from your local mosque or community if needed. May Allah accept your Hajj, ameen.